- Attendant care An introduction for people new to attendant care
- What is attendant care The essence of attendant care
- Attendant care workers:
Part of a team The team, who's who and roles - The attendant care process The process of attendant care work
- Finding the right providers
and carers How to find a provider and get the right carers - Attendant care in NSW Attendant care programs in NSW
The attendant care process
The attendant care process is a process where the worker and the person with the injury work together to achieve goals.
When a new worker begins the process includes:
- Introducing the new attendant care worker to the person with the injury
- Engagement and mutual understanding
- Doing the work
- Achieving goals
- Monitoring and review.
Starting at the beginning
If you are new to attendant care the process for getting attendant care can include:
- Discussion with your case manager about attendant care options
- Discussion with attendant care providers to choose the most appropriate attendant care provider
- An initial meeting with your case manager & the attendant care provider
- Selection and recruitment of attendant care workers by the attendant care provider (in some situations the attendant care provider may not have the staff you require and will recruit new staff)
- Orientation of staff by the attendant care provider.
Ongoing work
The attendant care process is a process where the worker and the person with the injury work together to achieve goals.
When a new worker begins the process includes:
- Introducing the attendant care workers to you and you orienting them and getting to know them
- Engagement and mutual understanding
- Working on goals together – you and the attendant care workers
- Achieving goals
- Monitoring, reviewing and improving the work.
